Updated as of June 11, 2025

1. Introduction

Welcome to Silverback Insulation LLC. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

2. Information We Collect

We may collect the following types of information when you visit our website or use our services:

Personal Information: Name, phone number, email address, mailing address, and other details you provide when requesting quotes, consultations, or services.

Usage Data: Information such as your IP address, browser type, device type, and how you interact with our website.

Cookies and Tracking Technologies: We use cookies and similar tools to improve user experience, analyze site traffic, and enhance website functionality. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

The information we collect may be used to:

Provide and deliver insulation services, including scheduling and project estimates.

Respond to inquiries, customer service requests, and service updates.

Send important notifications, promotions, or updates (only with your consent).

Improve website performance, user experience, and service offerings.

Comply with applicable laws, regulations, or legal processes.

4. Sharing of Personal Information

We are committed to maintaining your privacy. Here is how your data may be shared:

No Selling of Data: We do not sell your personal information or phone number to third parties for marketing purposes.

Service Providers: We may share your information with trusted contractors or service providers who assist in fulfilling our services. These parties are bound by confidentiality agreements.

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.

SMS/Text Consent: If you opt in to receive SMS or text communications, your consent data will not be shared or sold under any circumstances.

Message Frequency and Rates: Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply according to your mobile carrier.

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete information.

Opt out of receiving marketing or promotional communications.

Request the deletion of your personal information, subject to applicable laws.

To exercise any of these rights, please contact us at [email protected] or call (352) 235-9992.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Silverback Insulation LLC

55024 3rd Street

Astor, Florida 32102

📧 [email protected]

📞 (352) 235-9992